Chilanga Cement PLC, a member of the Huaxin Group, hosted its annual Customer Appreciation Dinner on Friday, April 11, 2025, at Twangale Park in Lusaka.
The event brought together key customers, business partners, and key stakeholders to honour and celebrate the relationships that continue to drive the construction sector in Zambia and the region forward.
The evening, centered on partnership, progress, and mutual growth, was graced by Chilanga Cement PLC Chief Executive Officer, Jianping Chai, and his management team.
Customers from both local and export markets were in attendance, reflecting the depth of the company’s relationships and its wide-reaching impact.
“Our customers are more than just clients, they are an essential part of our journey,” said Mr. Chai during his keynote speech.
“Your loyalty and trust challenge us to do better, to innovate, and to lead. Tonight, we honour that commitment.”
Brian Chen, Executive Assistant for Commercial and Supply Chain, emphasized the importance of responsive service delivery, noting that the team’s goal is not only to provide cement, but to ensure customers receive timely, reliable service that supports the smooth progress of their projects.
Meanwhile, Collins Chilala a local customer, praised Chilanga Cement’s consistency and excellent customer service, calling the evening “a true testament to a partnership built on mutual respect and collaboration.”
And Charles Gwanyanya, a customer from Zimbabwe, applauded the company’s ability to meet export market challenges with reliability, helping businesses across borders build both infrastructure and trust.
Deputy Plant Manager, Jonas Kaonga, highlighted the plant’s focus on efficiency and quality, reaffirming the company’s commitment to providing dependable products that form the foundation of Zambia’s growth.
The event provided an opportunity for stakeholders to network and share feedback, fostering continued partnership and business growth.
