The Center for e-learning and Information Technology Research CeIT has awarded Atlas Mara a Business Tech Innovate – BTI award of excellence 2019 for the bank’s Tenga Mobile Wallet service. The Tenga mobile money service has now crossed the 300,000 customers mark.
The BTI award of excellence recognizes firms or companies that have introduced innovations in technology that advance business and information technology. Presenting the award at the Bank’s head office in Lusaka on 12 September 2019, CeIT Representative Kibly Lungu commended that Bank for its initiative of using technology in the way business is conducted.
He said Atlas Mara has engaged society in providing an excellent digital financial service and that its 2019 digital wallet “Tenga Mobile Money” on financial inclusion aspect has nailed desirable financial services to most customers.
The Bank has at the same time gotten recognition of the Global Banking and Finance Award for the fastest growing Retail Bank in Zambia 2019, reflecting the innovation, achievements, strategy and inspirational changes taking place within the Global Financial community.
And Atlas Mara Managing Director James Koni pledged the Bank’s commitment to continue investing in digital channels which enable customers make payments through mobile banking. Koni announced that the bank has to date crossed the 300,000 customer mark of customers registered on Tenga since its launch in January 2019 and has thanked its partner Zoona for being part of its milestone.
“Having created such a versatile mobile banking solution for our customers, we have also created value by allowing our physical branch infrastructure to be more focused on customer service by allowing more routine customer transactions to be carried out through mobile banking,” he said.
At the same event Bank of Zambia – BOZ Director, Banking, Currency and Payment Systems Lazarous Kamanga said Atlas Mara’s achievement in digitizing Zambians is clear testimony that the country’s banking system is moving to ensure every Zambian is financially included.
He said BOZ is pushing the agenda of financial inclusion and had identified digital financial services as one of the pillars of ensuring that every Zambian gets access to financial services. Kamanga added that BOZ welcomes innovations such as “Tenga” and has hoped for more innovations to be developed from Atlas Mara to provide services in people’s hands.
