Airtel Zambia has advised members of the public and its subscribers to be aware of some mobile money scams and that there is need to be cautious when receiving messages from unknown numbers requesting them to send money. The mobile telecoms company had engaged various stakeholders that include law enforcement agencies to arrest the vice.
This comes after complaints from members of the public that the there is an increase in the number of soliciting messages requesting funds to be sent to some numbers. These frauds are affecting all the three mobile network operators in Zambia.
Airtel Head of Corporate Communications Yuyo Kambikambi told the Zambian Business Times – ZBT in an interview that the company is working with regulators and other key stakeholders to ensure that perpetrators are brought to book and answer to the charges.
She has condemned the scams by fraudsters who are swindling unsuspecting mobile phone users of their hard earned money hence has sounded a warning to perpetrators to refrain from this vice as they will be dealt with and meet the full wrath of the law.
She added that the Company through its media has been sending messages to the entire base in appealing to its customers to refrain from sending money to unscrupulous people soliciting for money via SMS, adding that customers are encouraged to call Airtel or ZICTA when in doubt, as well as to report the suspected fraudsters numbers.
“We cannot divulge too much information for now as this may jeopardize current investigations on the ground by the law enforcement agencies,” she said. She further said Airtel has engaged other key stakeholders that include law enforcement agencies and this team will not take kindly to people that are involved in mobile money transfer frauds and that the law is clear on the consequences of fraud.
