Yango drivers have cried foul over low fares, revealing that the amounts displayed to customers are not adequate to cover operating costs as well as earnings. The drivers say the situation is worsened by commissions deducted from each trip, which is between 20-25 percent per fare. Speaking in an exclusive interview with Zambian Business Times-ZBT Emmanuel Chiti, Assistant Chairman of the Online Taxi Association of Zambia (OTAZ), said the pricing structure is creating tension between drivers and passengers because drivers sometimes receive significantly less than the fare paid by customers. Instead, Chiti suggested for an alternative subscription model. “Let me...
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