The Internet Society Zambia Chapter (ISOC) has asserted that telecommunications providers can no longer attribute poor service delivery to the recently resolved load shedding crisis, as internet performance in Zambia has reverted to its default, yet still substandard, state despite a stable power supply. In an interview with the Zambian Business Times (ZBT), ISOC Zambia Chapter President, Levy Syanseke, acknowledged that while the severe disruptions caused by electricity shortages have diminished, the quality of internet services remains well below industry promises. “We are back to the usual intermittent disruptions, with performance falling short of expectations, regardless of whether users are...
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