In a major step toward modernizing regional trade, the Zambia Electronic Single Window (ZeSW) platform has become a cornerstone of the country’s 2026 digital transformation agenda, helping to eliminate many of the bureaucratic obstacles that long plagued cross-border commerce. In an interview with the Zambian Business Times (ZBT), Southern Cross Borders Association (SCBA) Secretary General Jacob Makambwe said the platform is functioning well and has significantly streamlined border processes. “It has always been working and it has actually helped to reduce congestion at the borders,” Makambwe explained. “Instead of having multiple agents from different ministries, we now have a limited...
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