BlueCloud is set to start offering a plug and play cloud based application in Zambia to contribute to technological improvements and enabling businesses to implement call centre and telesales marketing systems for their busineses instantly.
Born in Mauritius but living in Australia, Antoine Nookadu who is the founder and current director of BlueCloud Australia has spent 32 years abroad and holds a track record in Strategic Business Management, Sales & Marketing.
Nookadu was instrumental at developing a reseller network in the Philippines, Australia and New Zealand. BlueCloud UK was launched in 2018 and is also another major accomplishment which exposes BlueCloud to the Euro market.
Nookadu told the Zambian Business Times – ZBT in an exclusive interview that BlueCloud is a very simple to use application and designed for the non-techies.
“If you have a call centre or telemarketing team working on the phone, you will require clients’ information to display in front of you during a call. Traditionally, servers are used to host CRM applications as well as PABX Systems to handle calls.
“Imagine a solution which does not require large IT Teams, servers, security, applications and service agreements. Plugging to the cloud makes it possible to not only save money but also streamline your operations and allow the owners total visibility. Any Where, Any time, Any Device”
Nookadu says that he will be based in Mauritius as he opens this new region and plans to deploy a technical support team in the 3rd quarter of 2019 which will help support French speaking countries both in Africa and Europe in the near future.
BlueCloud Australia is the licensing company – based in Sydney Australia with a portfolio of licenses globally and terminating calls in more than 20 countries. It also holds sales offices in the Phillipines, Australia & NZ, the United Kingdom and now Africa.
BPO campaigns run on the BlueCloud platform globally include Amnesty International, Rams, Qantas, NAB, Allied, B2B and H2C (German Affiliate here in Mauritius) and many more.
The BlueCloud Founder told ZBT he is offering Zambian companies a plug and play cloud-based Contact Centre application which delivers an integrated CRM and telephony solution. BlueCloud can be implemented in only a few hours and is available on a subscription basis (no contracts) at the low rate of Euro 40 per seat – prepaid monthly.
This means that with good internet, a call centre or telemarketing can cut down technology costs by 2/3.
“If you are running a telemarketing team in-house, a customer service team, have an inhouse sales department or simply a research team, BlueCloud will make it very simple for you to conduct both inbound and outbound calls handling activities.
